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Spa Manager - ΣΑΝΤΟΡΙΝΗ

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Sandblu Resort is currently in search of: Spa Manager Sandblu: Shaping a new era of ultra-luxury hospitality in Santorini Perched on the foothills of Ancient Thira, Sandblu redefines world-class luxury on the island of Santorini. Since first opening its doors in 2024, the resort has earned recognition among hundreds of guests 5-star reviews but also prestigious Media including Vogue, Travel & Leisure, Condé Nast Traveler, The Times, Robb Report and more. In 2025, we proudly launched Blu Restaurant in Imerovigli, extending the Caldera Experience, and received “Greece’s Best Hotel Restaurant 2025” award for Nectar at the World Culinary Awards. With 66 exquisitely designed accommodation options, multiple exceptional dining venues, Aurora Spa, Nous & Soma Fitness Center, a kids’ club, several retail boutiques, a chapel and multi-purpose areas for bespoke events, Sandblu offers a complete, full-service 5-star resort experience, in a Cycladic village setting. From wellness retreats to one-of-a-kind in-house experiences for guests, every moment spent here is thoughtfully curated and made to be remembered. As a fast-growing, award-winning company with headquarters in Athens, Sandblu partners with leading consortia, participates in international trade shows and fairs, and innovates towards a vision for building microcosm of extraordinary experiences across Santorini, with respect to the heritage and the local community. With a growth mindset and a commitment to excellence and constant improvement, Sandblu offers it all. It’s a flagship destination where every detail is intentional, and every guest journey unforgettable. Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant. Job responsibilities: Oversee the daily operations of the spa, ensuring smooth, efficient, and guest-focused service delivery. Lead, supervise, motivate, and develop the spa team, including therapists and reception staff, ensuring high performance and continuous professional development. Recruit, onboard, train, coach, and conduct regular performance evaluations for spa employees. Ensure all spa treatments, services, and guest interactions are delivered in accordance with established protocols, LQA standards, and partner brand requirements. Maintain the highest standards of guest service, promptly resolving guest feedback, concerns, and complaints in a professional and timely manner. Develop and implement strategies to maximize spa revenue through effective scheduling, retail sales, treatment promotions, and upselling initiatives. Monitor departmental budgets, labor costs, productivity, retail performance, and operational expenses to achieve financial targets. Prepare operational reports, performance analyses, and monthly statistics for management. Ensure all treatment rooms, reception areas, relaxation lounges, changing facilities, and wellness areas are maintained to the highest standards of cleanliness, presentation, and functionality. Manage spa inventory, retail products, linen, equipment, and operating supplies, ensuring accurate stock control and timely replenishment. Coordinate maintenance requirements and ensure all spa equipment is properly maintained and operational. Ensure compliance with all health, safety, sanitation, hygiene, and company policies and procedures. Oversee spa reservations, scheduling, and workforce planning to maximize operational efficiency and guest satisfaction. Maintain strong relationships with product suppliers and partner brands while ensuring compliance with treatment and product standards. Collaborate closely with other hotel departments to ensure seamless guest experiences and support hotel-wide initiatives. Ensure accurate administration of spa systems, reports, payroll inputs, and operational documentation. Uphold the hotel's grooming standards and ensure all team members consistently present a professional appearance. Perform spa reception or operational duties when required to support business needs.
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