Guest Relation Agent - ΚΩΣ

Koullias Hotels is seeking to recruit Guest Relation Agent We are seeking a dynamic candidate to join our team Our PHILOSOPHY Hospitality from the heart. Authenticity and tradition are in harmony with innovation. Sustainability is a way of life Sense of family among our guest and staff. Services Quality is our promise. Responsibilities Ability to resolve guest complaints or concerns effectively and promptly. Maintain professional standards of appearance, communication, and conduct. Assist guests with reservations, recommendations for local attractions, dining, and transportation. Excellent cooperation with other hotel departments. Track online reviews and suggest service improvements.