Front Office Agent - ΤΗΝΟΣ

Infinity View is looking to recruit a  Front Desk Agent in  Tinos for season  2026 . The Front Desk Agent is responsible for serving as our guests’ first point of contact and manage all aspects of their accommodation. We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Responsibilities : Greet guests with a welcoming smile and friendly demeanor Respond to all incoming requests (e-mail, phone etc.) in a professional way Perform all guest check-in and check-out procedures Collect payment for room charges and other fees Make and confirm reservations Be informed and up-to-date on all types of room accommodation and availability Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Inform guests of hotel amenities and offerings Provide local information on restaurants, special sites, activities, etc. Assist with and book tours and activities for guests Take and deliver messages for guests Store luggage and valuables as needed Maintain a clean and tidy workspace at all times Communicate with housekeeping, room service and maintenance staff as necessary Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Complying with company procedures and safety policies